Sales Persuasion and Handling Objections Training in the Philippines

WHEN OBJECTIONS ARE OPPORTUNITIES: A SALES PERSUASION AND HANDLING OBJECTIONS TRAINING IN THE PHILIPPINES

A Corporate EnterTrainment on Sales Persuasion and Handling Objections Professionally and Effectively”

PROGRAM GOAL

To train the participants to persuade both interested and half-hearted potential clients and deal with their objections and clarifications professionally, effectively, and ethically.

PROGRAM OBJECTIVES

In order to achieve this goal, the participants should have been able to:

  1. Apply persuasion over manipulation and pulling or attracting over pushing or forcing when presenting opportunities to own a car to their potential clients
  2. Overcome objections and skepticism with professionalism, effectiveness, and proper attitude

TRAINING CONTENT:

Module 1: PERSUASION 

This module will cover everything the Sales Consultants need to know about the art of persuasion and positive influencing

  • UNDERSTANDING PERSUASION
    • Definition of Persuasion
    • Persuasion vs Manipulation
    • Pushing vs Pulling
  • BEST PRACTICES IN PERSUASION
    • Positive Phraseology
    • Leveraging Correct Sales Presentation Strategies

Module 2: HANDLING OBJECTIONS 

This module will cover the best practices in dealing with customers’ objections, questions, clarifications, and other difficult-to-handle demands

  • UNDERSTANDING CUSTOMERS’ PSYCHOLOGY AND THE NATURE OF OBJECTIONS 
    • Customer Needs Analysis
    • Objection Root Cause Assessment
  • DIFFERENT KINDS AND EXAMPLES OF OBJECTIONS
    • Request for more information w/ Examples
    • Condition for Purchase w/ Examples
    • Hopeless Objection w/ Examples
    • True Objection w/ Examples
  • CATEGORIES OF OBJECTIONS
    • Hidden Objections
    • Stalling Objections
    • No-Need Objections
    • Money Objections
    • Product Objections
    • Source Objections
  • PROVEN TECHNIQUES IN HANDLING OBJECTIONS 
    • The Dodge
    • Pass Up
    • Rephrase as Questions
    • Postpone
    • Boomerang
    • Ask Questions
    • Five-Question Sequence
    • Features vs Benefits Approach
  • THE POWER OF MEETING HALFWAY AND SEALING THE DEAL
Phone: (02) 919-2734
Mobile: 0936 988 6199 (Globe) | 0933 232 6149 (Sun)
Unit A2 Blk 8 Lot 8 Buenmar Ave. Phase IV
Greenland Executive Village, Brgy San Juan, Cainta, Rizal