Face-to-Face Sales Training in the Philippines

Face-to-Face Sales Training in the Philippines

WE DON’T SELL. WE COUN’SELL’.

A One-day Corporate EnterTrainment on Face-to-Face Selling in the Philippines

 

RATIONALE:

One of the most challenging professions in the world is selling products and/or services face to face.  Even if a sales employee (agent, etc.) knows about the ins and outs of a product or a service, if he doesn’t have the COGNITION, COMPETENCIES, and CHARACTER to magnetize the potential buyer towards him/her and his/her product/service, a sale is difficult to be made.

Selling is a form of communication and communication involves VERBAL and NON-VERBAL cues. Therefore, a sales employee must know what to say or respond with, how to sound or come across, and how to look. However, it’s not enough that a sales employee possesses the GIFT OF GAB, so to speak. Since thinking precedes speaking and acting, a sales staff must also be armed with understanding his potential buyer and his/her need and framing one of the best responses he can come up with.

This one-day Corporate EnterTrainment balances sellers’ knowledge, skills, abilities, and attitude by equipping them with both spoken and non-spoken strategies and techniques to convince a buyer to buy, the bottom line of every/any sales interaction.

 

PROGRAM OBJECTIVES:

By the end of this ENTERTRAINING learning experience, the participants should be able to:

  1. Discover and understand how a buyer thinks in general and how he can use this identification to establish connection
  2. Listen and respond effectively to ensure a communication in which the buyer’s expectations are met by the seller’s verbal, vocal, and visual approaches
  3. Love one’s job of selling to produce more desired results which also benefit from one in the long run

 

PROGRAM HIGHLIGHTS:

MODULE I: UNDERSTANDING THE BUYER’S PSYCHOLOGY

  • How Customers Think
    • I’m just looking around
    • I’ll come back when I have money
    • I like it but it’s expensive
    • I have money but
  • Empathetic Analysis: The Astral Projection Analogy

MODULE II: WHEN STRANGERS CONNECT: THE POWER OF BUILDING RAPPORT

  • Leveraging Small Talk Without Getting Too Personal
  • It’s All About Trust

MODULE III: WE DON’T SELL. WE COUNSELL: CONSULTATIVE APPROACH IN SALES

  • Listening Actively Does the Trick
  • Asking the Right Questions
  • Personalize Your Response and Solutions
  • Upselling and Cross-selling

MODULE IV: THE ROLE OF ASSERTIVENESS IN EFFECTIVE SELLING

  • What to Say (Verbal): The Power of Positive Framing
  • How to Say It (Vocal): The Theatrics of Face-to-Face Selling
  • How to Look (Visual): Influencing through Body Language
  • Building Confidence: A Critical Sales Competency

MODULE V: OVERCOMING OBJECTIONS AND EFFECTIVE PERSUASION

  • Understanding Customers’ Needs Strategically
  • Distinguishing Among Objections
  • Best Practices in Dealing with Objections

 

Phone: (02) 919-2734
Mobile: 0936 988 6199 (Globe) | 0933 232 6149 (Sun)
Unit A2 Blk 8 Lot 8 Buenmar Ave. Phase IV
Greenland Executive Village, Brgy San Juan, Cainta, Rizal