Basic Leadership and Management Training in the Philippines

Basic Leadership and Management Training in the Philippines

Basic Leadership and Management Training in the Philippines

BE A TOTAL PACKAGE LEADER: A BASIC LEADERSHIP AND MANAGEMENT TRAINING IN THE PHILIPPINES

PROGRAM GOAL:

To prepare new supervisors and potential leaders for the challenging yet exciting task of being a leader and a manager.

PROGRAM OBJECTIVES:

By the end of this learning session, the participants should have been able to:

  • Know about what and who a supervisor is and what one does thoroughly
  • Transition from being a rank-and-file or a co-worker to being a supervisor with ease
  • Diagnose and build a team equipped to become effective and results-oriented
  • Master and apply the four basic functions of management with high regard to business results, quality, and relationships
  • Exhibit good manners and the right conduct as a leader while showing efficiency in managing self, others, and priorities.

PROGRAM HIGHLIGHTS:

 Module 1: Supervisor 101

  • Defining a supervisor
  • Duties and responsibilities of a supervisor
    • To self
    • To subordinates
    • To fellow supervisors
    • To management
    • To client
    • To customers
  • Good Manager | Bad Manager

Module 2: Transitioning from a Co-Worker to a Supervisor

  • Paradigm shift
  • Setting expectations and building connections
  • Balancing relationships and work
    • Discouraging favoritism

Module 3: Diagnosing and Building a Powerful Team

  • Diagnosing a team and studying their dynamics
    • Observation
    • Individual Discussion
    • Group Discussion
    • Management Consultation
    • Previous Supervisor Discussion
  • The stages of team development and their relation to team building
  • Winning Staff Over: Gaining people’s trust, earning respect, and building credibility

Module 4: The Allen Management Wheel and the Four Management Functions

Module 5: Planning (Operational)

  • Where are we now? Environmental Scanning
  • Where will we be? Forecasting (Planning Premises)
  • Where do we want to be and how do we get there? Establishing Direction: Developing SMARTER goals, objectives, and strategies
  • What are we going to do? Action Planning and Contingency Planning
  • Problem Solving and Decision making
  • Developing policies, procedures, and processes (Derivative Planning)
  • How do we measure our progress? Plan Appraisal and Follow-thru

Module 6: Organizing

  • Aligning Goals
    • Organization
    • Department
    • Individual
  • Identification, Organization,
  • Tasking
    • Five As of Giving Instructions or Assigning Taks (Assignment, Authority, Accountability, Amplitude, Allocation)
  • Delegating
    • Specialization
    • Generalization
  • Communication Structure
    • Reporting relationships/Interdependence
    • Communication Method

Module 7: Leading

  • Leadership Style
    • Communication Styles
    • Learning Styles
    • Personality Differences
    • Cultural Diversity
  • Motivating
    • Counseling
    • Positive Reinforcement
      • Rewards and Recognition
  • Inspiration
    • Role-modeling
  • Communicating
    • Assertiveness
      • Positive Scripting
      • Request not Demand, Suggest not Command
    • Sensitivity
  • Conflict Resolution
  • Employee Growth and Development
  • Basic Change Management

Module 8: Controlling

  • Developing standards or setting goals
  • Performance Management:
    • Measuring performance
    • Evaluating performance
    • Correcting performance
      • Coaching using the R.E.S.U.L.T.S™ methodology

Module 9: Self and Priorities Management

Module 10: Leadership Etiquette

Phone: (02) 919-2734 | (02) 959-8492
Mobile: 0917 658 3534 (Globe) | 0933 232 6149 (Sun)
Unit A2 Blk 8 Lot 8, Buenmar Ave. Phase IV
Greenland Executive Village, Brgy San Juan, Cainta, Rizal