Active Listening Training in the Philippines

LISTENING ALONE IS THE SOLUTION: AN ACTIVE LISTENING TRAINING IN THE PHILIPPINES

Active Listening Training in the Philippines

Active Listening Training in the Philippines

A One-Day Corporate EnterTrainment on Active Listening Skills

 PROGRAM SUMMARY

 LEARNING GOAL:

At the end of this training program, the participants should have been able to

  1. Understand the different practical concepts involved in active listening and how to perform it.
  2. Listen actively amidst the barriers and to be able to do it with the end goal of the activity achieved.
  3. Appreciate the significant role active listening contributes to the achievement of individual, team, and organization goals and objectives.

TRAINING OUTLINE

MODULE 1: ACTIVE LISTENING 101

  • Definition of Active Listening
  • Benefits and Practical Uses of Active Listening
  • Barriers to Active Listening and How to Overcome Them

MODULE 2: LEVELS OR TYPES OF LISTENING

  • Ignoring
  • Pretending
  • Selective
  • Attentive
  • Empathic
  • Active

MODULE 3: COMPONENTS OF ACTIVE LISTENING (HAWAII PIE-O)

MODULE 4: KEY STEPS IN THE ACTIVE LISTENING PROCESS

  • Comprehending
  • Retaining
  • Responding

MODULE 5: THE NINE FS OF ACTIVE LISTENING

  • Focus
  • Feel
  • Fact-find
  • Let them Finish
  • Never Foretell
  • Formulate
  • Follow through
  • Recap Facts
  • Maximize your Forms

MODULE 6: PARAPHRASING VS PARROTING

MODULE 7: ROLE OF NON-VERBALS IN ACTIVE LISTENING

MODULE 8: VERBAL AND NON-VERBAL PROOFS OF ACTIVE LISTENING

NOTE: The aforementioned topics and sub-topics will be supported by the following:

  1. Pre-Topic Introduction Activities
  2. Topic-related Icebreakers
  3. Practical Application Exercises
Phone: (02) 919-2734 | (02) 959-8492
Mobile: 0917 658 3534 (Globe) | 0933 232 6149 (Sun)
Unit A2 Blk 8 Lot 8, Buenmar Ave. Phase IV
Greenland Executive Village, Brgy San Juan, Cainta, Rizal