Persuasion and Handling Objections Training in the Philippines

Persuasion and Handling Objections Training in the Philippines

WHEN OBJECTIONS ARE OPPORTUNITIES: A PERSUASION AND HANDLING OBJECTIONS TRAINING IN THE PHILIPPINES

A Corporate EnterTrainment on Sales Persuasion and Handling Objections Professionally and Effectively

PROGRAM GOAL:

To train the participants to persuade both interested and half-hearted potential clients and handle their objections and clarifications professionally, effectively, and ethically.

 

PROGRAM OBJECTIVES:

In order to achieve this goal, the participants should have been able to:

  1. Apply persuasion over manipulation and pulling or attracting over pushing or forcing when presenting opportunities to their potential clients
  2. Overcome objections and skepticism with professionalism, effectiveness, and proper attitude

 

MODULE I: PERSUASION

  1. Understanding Persuasion
    1.  Definition of Persuasion
    2.  Persuasion vs Manipulation
    3.  Pushing vs Pulling
  2. Best Practices in Persuasion
    1. Positive Phraseology
    2. Leveraging Correct Sales Presentation Strategies

MODULE II: HANDLING OBJECTIONS

  1. Understanding Customer’s Psychology and the Nature of Objections
    1. Customer Needs Analysis
    2. Objection Root Cause Assessment
  2. Different Kinds and Examples of Objections
    1. Request for More Information
    2. Condition for Purchase
    3. Hopeless Objection
    4. True Objection
  3. Categories of Objections
    1. Hidden Objections
    2. Stalling Objections
    3. No-Need Objections
    4. Money Objections
    5. Product Objections
    6. Source Objections
  4. Proven Techniques in Handling Objections
    1. The Dodge
    2. Pass Up
    3. Rephrase as Questions
    4. Postpone
    5. Boomerang
    6. Ask Questions
    7. Five-Question Sequence
    8. Features vs Benefits Approach
  5. The Power of Meeting Halfway and Sealing the Deal
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